
At AFTA, we frequently receive emails from people who are frustrated and upset about their attempts to donate to charity going awry. The typical scenario involves a family that is tasked with clearing out a house due to a loved one passing away or an elderly relative moving to a care home. Many families are attracted to the idea of donating the furnishings and smaller items in the house to charity, as it seems like a meaningful way to honor their loved one and help others in need.
However, the process of donating to charity can be far from straightforward. In many cases, families will see an online charity advertising house clearance services and make arrangements with them over the phone. However, when it comes time for the actual house clearance, the charity may not be as thorough as the family had hoped. They may pick and choose which items they take, leaving many things behind. In some cases, they may even break appointments or fail to show up at all, leaving family members who have taken time off work and traveled a long distance feeling frustrated and let down.
Read more